Key Skills
Programming / Scripting Skills
Lately I have taken on a fully fledged developement role using Microsoft BizTalk and C#/.Net.
| .NET Framwork | C# / Visual Basic |
| Visual Basic 5-6 | Visual Basic For Applications |
| PHP 4-5 | Perl |
| SQL | Crystal Script |
| ASP | MS ADO/DAO |
| MS COM | MS ActiveX |
Web Development Skills
I have been proficient coding HTML for the last 5 years and more recently in XHTML used in conjunction with Style Sheets.
I have designed a number of websites for my previous employer's Intranet some of which have simply been static and others which generated their content using PHP and a backend database ( I also wrote the PHP engine ).
I have also designed this website and previously a website to sell some antique arms and armour and am conversant with modern web standards and guidelines.
| HTML / XHTML | CSS 1-2 |
| J Script | Dreamweaver |
| Fireworks | Photoshop |
| The Gimp | Apache |
| Microsoft IIS |
Server Administration Skills
As part of my previous role I was responsible for an ACD server ( Aspect Call Centre Release 7-8 ), a Seagate Info server, a MySQL database server and an Apache webserver.
All of these servers were running various flavours of windows and were managed by myself in their entirety.
| Apache | Microsoft IIS |
| Seagate Info | MySQL |
| Windows NT / 2000 |
Application Skills
I have been using PC's for the past 15 years and have a wide and deep experience of most Microsoft Applications having provided 1st Line support and resolution for them for 2 years.
| Microsoft Office 95 - 2003 | Crystal Reports 7-10 |
| MS Access 95 - 2003 | Remedy |
| Windows NT / 2000 | SQL Server |
| MySQL | Dreamweaver |
| Microsoft Frontpage | Fireworks |
| The Gimp | Open Office / Star Office |
| Microsoft Project | Microsoft Powerpoint |
| Seagate Info Administrator | Crystal Enterprise XI |
| Crystal Enterprise |
Aspect Skills
My previous role was managing an Aspect ACD system as part of a two man team. We were jointly responsible for all aspects of the ACD's operation including creating call flows, managing hardware changes and administering the agents and handsets.
| Aspect Call Centre Rel. 6-8.4 | Aspect System Managent Suite |
| Aspect Call Control Table Design | Custom View Producer / Director |
| QMaster 1 & 2 | Report Runner / Writer |
| Seagate Info | Crystal Reports Designer |
| Aspect Real Time Server | Windows 3.1/NT - XP/2000 Admin |
Infrastructure Skills
I am generally interested in computing and spend a lot of my spare time learning about the subject. Although I have no formal qualifications I do have a wide knowledge and understanding of most of the components of a networked IT infrastructure and used in Server or Desktop PC's.
In the past this broad general knowledge has enabled me to learn specific new skills very quickly.
| HTTP | TCP/IP |
| POP / SMTP / IMAP | DNS |
| DHCP | Windows Networking ( SMB ) |
| Windows Printing | Basic routing / network design |
| Web Proxies ( Squid etc ) | E-Mail delivery |